Welcome to Betamonks Technology Factory Pvt Ltd ("we," "our," or "us"). At Betamonks Technology Factory Pvt Ltd , we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, services, or mobile applications (collectively, "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of personal information when you use our Services:
Contact Information: This includes your name, email address, postal address, and phone number.
Account Information: If you create an account with us, we may collect information such as your username, password, and any other information you provide to us.
Payment Information: If you make purchases through our Services, we may collect payment card information and billing details.
Usage Information: We collect information about how you interact with our Services, including your browsing activity, the pages you visit, and the actions you take.
Device Information: We may collect information about the device you use to access our Services, including your device type, operating system, IP address, and browser type.
Location Information: With your consent, we may collect and process information about your precise location when you use location-based features of our Services.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your online activities and preferences.
We may use your personal information for the following purposes:
To provide and improve our Services, including personalizing your experience.
To process transactions and fulfill orders, including processing payments and delivering products or services.
To communicate with you, respond to your inquiries, and provide customer support.
To send you promotional and marketing communications (you can opt out at any time).
To monitor and analyze usage patterns and trends to enhance our Services.
To protect the security and integrity of our Services and users.
To comply with legal obligations and resolve disputes.
We may share your personal information with the following categories of third parties:
Service Providers: We may share information with third-party service providers who assist us in delivering our Services.
Business Partners: We may share information with business partners or affiliates to offer joint promotions or services.
Legal Requirements: We may disclose information in response to legal requests, court orders, or to comply with applicable laws.
Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
You have the following choices regarding your personal information:
You can update or correct your personal information through your account settings.
You can opt out of receiving marketing communications by following the instructions in our emails or by contacting us.
You can disable cookies and tracking technologies in your browser settings.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We are committed to addressing any concerns or complaints you may have regarding the handling of your personal information or this Privacy Policy. If you have questions, grievances, or wish to exercise your privacy rights, please contact us through the following means:
Contact Information:
Name of Data Protection Officer: Arun Pandian .M
Email Address:hello@betamonks.com
Phone Number: 044-46313131
How to File a Grievance:
Contact Us: You can reach out to us using the provided contact information. Please include your name, contact details, a detailed description of your concern or grievance, and any relevant supporting information.
Response: We will acknowledge receipt of your grievance promptly and investigate the matter as appropriate. We may require additional information from you to facilitate the investigation.
Resolution: We will make reasonable efforts to address and resolve your concerns in accordance with applicable privacy laws and regulations.
Escalation: If you believe your grievance has not been adequately addressed, you may escalate it to the relevant data protection authority in your jurisdiction.
We take your privacy and the protection of your personal information seriously. We strive to provide a timely and effective process for addressing any privacy-related concerns you may have.
Note: Please be aware that providing false or misleading information in a grievance may impede our ability to address your concerns effectively.We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on our website, and the updated Privacy Policy will be effective when posted.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@betamonks.com.